Zenko : Better on 'You'

We value your faith and confidence in us. Our goal is to make sure that using our platform is safe. This privacy policy is about how zenkomoto.com consumes user details.

We store the information you provide when you place an order, but you are aware that you can browse our website, zenkomoto.com, without providing any information. You have the option to share or not share your details at any time. You are always capable of choosing. We may follow your shopping behavior to understand you better and improve our platform. We might also use your information to study consumer purchasing patterns or market trends. We do notify you about sales, events, offers, new collections, and drops through our official platforms. You receive these alerts because you provide us with your details, such as your name, mobile number, mail ID, birthdate, location, occupation, etc. You understand that placing an order requires you to share your personal information.

When you give us your address, location, and personal information, we have access to it. We may send you helpful offers, depending on your location details. We use your information to provide you with comparable services and better service to meet your needs. We use information about you, like your location or IP address, to determine whether there are any server problems. Based on that, we also gather demographic information to understand your interest area. We have to share your sensitive information, such as bank details, to facilitate your payment. Banks are regarded as independent business associates. In such cases, the privacy policy of a third-party business governs your payments, not us; we bear no liability. To save you the trouble of manually entering your debit or credit card information, we gather and store your transaction and card details.

We gather information about you, including your delivery address, device location, browsing history, and method of platform navigation. We can send you notifications, SMS, and messages with your permission. If you are a service provider for us, we may also request your documentation for verification to match our requirements. We might ask for your opinion via surveys and feedback.

Please be aware that our customer service representatives will never request sensitive information like a credit or debit card number, CVV, or OTP. Be aware of any such fraudulent activity and report us immediately.

We collect cookies, which are used to improve the browsing experience and recognize your preferences. Cookies are small files stored on your device that help us understand how you interact with our site. For example, cookies help hassle a free login experience. Cookies keep track of your shopping cart contents, language preferences, login information, etc. Cookies also help us to better understand traffic trends and enhance the functionality of our website. You can be sure that your privacy is our top priority and that we never use cookies maliciously. By continuing to use our website, you consent to the use of cookies under our privacy policy. By visiting our website and clicking the verification check box, you give us consent to use the information you provide.

Although we use a highly secure data server, outside factors may not be in our control, and the internet can be unpredictable. We cannot promise that your experience will be completely safe. Our platform does not intentionally collect data from minors; if you provide us with information about a child under the age of 18, it is understood that you have the authority to do so and permit us to use the data. We occasionally update our privacy statement, so please make sure you read it carefully, understand it, and contact our grievance department with any questions.

Grievance officer: 

Designation:

Zenkomoto.com

Address: 

Mail ID: info@zenkomoto.com

Mo.